33bd offers self-exclusion as a voluntary measure to pause gambling activity on this platform. This policy applies to all casino and sports betting products accessible through a single account. Self-exclusion blocks access to the account for the selected period and blocks promotions and marketing communications during that time. It is not a guarantee against gambling outside this platform or against all forms of risk.
You may initiate self-exclusion directly within your profile. To start, sign in to your 33bd account, go to Profile Details, click Self-Exclusion, and choose the duration you want. If you cannot access your account, you may contact our Customer Care team to set up the exclusion on your behalf.
Once activated, you will not be able to log in to your account for the time you have excluded.
The chosen period is binding. During the exclusion, login is blocked and promotions are suppressed. You may request an extension for one or more additional periods by contacting Customer Care before the current period ends, subject to our policy and verification checks.
You agree not to attempt to register new accounts, log in to existing accounts, or otherwise circumvent the self-exclusion mechanisms. Any such attempts are your sole responsibility and may result in loss of access without recourse. 33bd disclaims liability for any gambling activity that occurs while self-exclusion is in effect if you attempt to circumvent the measures.
Before initiating self-exclusion, you should request any pending cashouts. Once self-exclusion is active, withdrawal requests may be paused or inaccessible for the duration of the period. If you require a withdrawal during an exclusion window, contact our support team to discuss options within policy constraints.
When the exclusion period ends, access to your 33bd account will be restored in accordance with our standard terms. If you wish to extend or renew your self-exclusion beyond the initial period, you may request an extension through Customer Care.
Self-exclusion status is recorded in your account data in line with our Privacy Policy. For details on how your information is processed and protected, please review our Privacy Policy and related data protections.
